TATA Communications Off Campus Drive 2024 : TATA Communications has to recruit candidates for Customer Service Executive position through off campus in Mumbai, Maharashtra. The candidates who are finished in Any Graduate/ Post Graduate Eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should use the apply online link given below. If you are really wish to make your career with TATA Communications, you can use this recruitment.
Notification for TATA Communications Off Campus Drive 2024
TATA Communications is recruiting Any Graduate/ Post Graduate candidates for the role of Customer Service Executive. Here you will get the details for the post of Customer Service Executive includes educational qualification, job description, hiring process and skills required for this TATA Communications Off Campus Drive 2024. Bookmark our “Today’s Jobs” page to keep updated on the most recent jobs available in the public and private sectors.
Table of Contents
TATA Communications Off Campus Drive 2024 Overview
| Organization | TATA Communications |
| Job Category | Private jobs |
| Job Role | Customer Service Executive |
| Qualification | Any Graduate/ Post Graduate |
| Total Vacancy | Various |
| Experience | 0 – 3 Years |
| Job Location | Mumbai, Maharashtra |
| Salary | 4-6 LPA |
| Apply Mode | Online |
| Official Website | https://www.tatacommunications.com/ |
Qualification details for TATA Communications Off Campus Drive 2024
- Subsea Transmission Technologies, SDH, DWDM, Ethernet, OTN, Submarine Cables Operations
- Demonstration of problem-solving skills
- Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
- Knowledge of network, operating systems
Key Performance Indicator (KPI)
- Traffic up Time
- Equipment Uptime
- Traffic Provisioning & Management & Restoration
- Preventive Management on Network as well as wet segment
- Fault & Complaint Management
- Alarm & Network Performance Management
- Compliance to NOC process & JSMD guidelines
- Network Performance Report
- Repairs and Inventory Management
Job Description for TATA Communications Off Campus Drive 2024
- Good knowledge of subsea cable systems, subsea cable technologies, vendors and their NMS
- Maintain Equipment & Traffic Uptime
- Traffic monitoring, fault analysis, complaint handing, and fault resolution.
- Coordination with CLS for network fault troubleshooting & rectification of problems
- Perform preventive & corrective maintenance as per JSMD guidelines
- Planned and unplanned activities management and timely & regular updates to concern teams
- Active coordination with internal customers, consortium parties, cable landing stations, vendors and consortium to resolve system related problems.
- Circuit provisioning, activation, De-activation and testing in coordination with Cable Landing Station teams.
- Testing & maintaining the restoration path & keeping ready for use
- Preparation & analysis of Equipment & NW performance reports and submitting to consortium as per schedule
- Coordination during Cable failure & repair and restoration of traffic as per JSMD guidelines
- Implementing the remedial actions proposed by vendor to clear the Equipment/Network deficiencies
- Manage new installations and upgrades activities
- Ensure processes are followed towards achieving committed SLAs and KPIs
- Achieve customer satisfaction within network performance
- Compliance with JSMD Guidelines
- Maintaining, administering, upgrading, and troubleshooting network tools and equipment
- Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of – terminations, testing and labelling of most common transmission mediums, hardware installations etc.
- Ensure SLA are achieved & work proactively to maintain the same.
- Conduct vulnerability assessments for networks, Servers, applications, and operating systems
- Conduct network security audits and scanning on a predetermined basis.
- Compile and track vulnerabilities over time for metrics purposes.
- Timely upgradation of all the tools used and their related documents like SOPs etc.
TATA Communications Off Campus Drive 2024 Selection Process
The selection process for the Customer Service Executive post at TATA Communications includes several stages, such as:
Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.
Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.
Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate’s technical knowledge and skills related to the Mainframe Trainee role.
HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate’s attitude, motivation, and overall fit for the role and company.
It is also recommended that the candidates must read about how to prepare for a walk-in interview. interview questions and answers to make them well-prepared for the recruitment process.
How To Apply TATA Communications Off Campus Drive 2024
- Eligible candidates are advised to open online Apply Link (Link given below).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
TATA Communications Off Campus Drive 2024 Online Apply Link
Note : Apply Before the link Expires
Apply for TATA Communications Off Campus Drive 2024
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TATA Communications Off Campus Drive 2024 FAQs
How to apply TATA Communications Off Campus Drive 2024?
you can apply for this role through Online.
What is the TATA Communications Off Campus Drive 2024 Selection Process?
TATA Communications Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.
What is the job location for TATA Communications Off Campus Drive 2024?
The Job location for this post is Mumbai , Maharashtra
