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NTT DATA Off Campus Drive 2020 | Field Tech Associate | BE / B.Tech / B.Sc / BCA – Freshers | Mumbai

NTT DATA Off Campus Drive 2020 | Field Tech Associate | BE / B.Tech / B.Sc / BCA – Freshers | Mumbai | Apply Online

NTT Data Hiring

Company Profile : NTT Data – NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 35 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide prAemier professional services from consulting, system development, business process and IT outsourcing to cloud-based solutions.

Details Of NTT DATA Off Campus Drive 2020
NTT DATA Off Campus Drive 2020 | Field Tech Associate | BE / B.Tech / B.Sc / BCA - Freshers | Mumbai Download Jobvision Android App NTT DATA Off Campus Drive 2020 | Field Tech Associate | BE / B.Tech / B.Sc / BCA - Freshers | Mumbai
Company Name NTT Data
Job CategoryPrivate jobs
Job RoleField Tech Associate
QualificationBE/B.Tech/B.Sc/BCA
Total Vacancy Various
Experience Needed Freshers
Job Location Mumbai , Maharashtra
Salary Bast in Industry
Post released dete Available Now
Apply Mode Refer Notice

Job Description For NTT Data Jobs 2020 :

  • Perform IT related service as instructed by NTT Service Delivery Manager or his/her del-egates.
  • Addressing incidents faced by the users in their day-to-day use of IT
  • Follow and enforce customer IT policy
  • Provide support (including Installation, configuration and fine tuning support) for new Desktops / Laptops which shall include OS (Operating system) Installation, Power On Test, verification of Hardware Configuration, OS configuration, Configuring Mail Client, Con-figuring MS Office Applications (as per NTT Customer provided standards), Client side applications and Configuring Printers and resolving printing problems of the users at the in scope locations
  • Supporting users by providing a timely and clear indication of the nature of the problem, the estimated time of completion and possible work-around
  • Escalating unresolved problems as per the Escalation processes, through the Service Desk, keeping all relevant personnel in the communication loop.
  • Diagnosing, verifying, recording and reporting downtime and providing immediate notifi-cation for all incidents
  • Provide support for IMACDD (IMACDD – Installation, Move, Add, Change, Disposal, and Decommissioning) for End user Desktop/Laptop and Peripherals, Standalone and LAN attached PC & mid-range server. Coordinate the asset movement (IMACDD) across all locations.
  • Emergency recovery maintenance for Desktops
  • Installation and upgrade of any hardware component
  • Disk formatting, partitioning and reinstallations of desktop OS/Applications
  • Advise the End User to take reasonable steps to backup information, if possible, prior to attempting to effect a resolution either by hands-on during Desk Side Support Service; and provide reasonable assistance with file restoration, if required.
  • Manage disk / folder sharing and permission setting on desktops.
  • Provide support for patch up gradation on desktops.
  • Providing field support for Desktop/Laptop & vendor coordination for peripherals
  • Work on escalated issues from Service Desk based on physical support requirement
  • Provide Diagnosis of Hardware or Software issues and work with OEM Vendor for getting them resolved
  • Provide time to time proactive maintenance of peripherals for reduction of operational is-sues
  • Educate users for common problems & their resolution
  • Video Conference (VC) setup and troubleshooting
  • Software Support (Standard Applications)
  • LAN/Wi-Fi configuration and troubleshooting in end user’s system
  • Backup – Need to facilitate the data migration from one machine to the other, in the process make sure the data is safe.
  • Community Services – Systems after warranty period identified and donated for commu-nity services as a best practice of Customer. Those machines data will be completely wiped off and reconfigured to the old setup.
  • Anti-Virus (AV) Support
  • Provide support on installation and basic troubleshooting on client side application.

Selection Process For NTT Data Jobs 2020 :

  • Soft skills.
  • Presentation skills.
  • Good email etiquette skills.
  • Client Management.
  • People & Team  Management.

Selection Process For NTT Data Jobs 2020 :

  • Group Discussion
  • Technical Interview
  • Management Interview

How To Apply For NTT Data Jobs 2020 : 

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

Note : Apply The Job Before Link Expires.

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