Join -
B.E jobsOffcampusPrivate jobs

Microland Off Campus Drive 2020 | Service Engineer | BE, B.Tech | Bangalore , Karnataka

Microland Off Campus Drive 2020 | Service Engineer | BE , B.Tech | Bangalore , Karnataka

Microland Off Campus Drive

Company Profile : Microland – Microland is India’s first Hybrid IT Infrastructure Services Provider and a trusted partner to enterprises in their IT-as-a-Service journey. Headquartered in Bangalore, India, Microland has over 3,700 professionals across its offices in India, North America, Europe and Middle East. Microland enables global enterprises to become more agile and innovative through a comprehensive portfolio of services that addresses Hybrid IT Transformation, Workspace Transformation, Service Transformation and end-to-end IT Infrastructure Management. Microland leverages analytics, automation and assurance to deliver reduced TCO, greater IT-Business Alignment and higher SLAs for its customers, through a unique IP built into its service delivery platform.

Details Of Microland Off Campus Drive 2020
Company Name Microland
Job Category Private jobs
Job Role Service Engineer
Qualification BE, B.Tech
Total Vacancy Various
Experience Needed 0 – 1 Years
Job Location Bangalore , Karnataka
Salary Best in Industry
Post released dete Available Now
Apply Mode Online

Job Description For Microland Jobs 2020 :

  • Troubleshooting: Analyze problems with the service and resolve the issues, gather information from customers either by chat or e-mail to enable effective troubleshooting, Troubleshoots and repairs hardware and software problems with desktop and laptop computers, Personal Digital Assistants (PDAs), printers, digital scanners, and other network equipment, Report issues to vendor/ISP/carrier and follow up on updates. Escalate issues as per Escalation Matrix, Install/Uninstall various software and upgrades equipment when necessary, Monitoring and maintaining/reducing the queue size. Resolving Technical issues at level 1(Incident and Service request)
  • Hardware and Software Management: Monitoring CPU, memory and hard disk utilization, Monitoring the event viewer and generating reports.
  • Providing New Desktop Installation and Software Installation Reports, make team members aware of any changes or scheduled activities so that effective follow up is possible., Updating the latest anti-virus on servers and monitoring the anti-virus patches on Servers and Desktops and generating Reports, Track the assets issued to users and maintain a database report of assets. Updating KB and CMDB whenever there is a need. Handling Backup Activities on daily, weekly and Monthly. Generating the Reports on all Backup activities.
  • Process Compliance: Gather information from vendor and customer and update the tickets regularly as per the defined process, Prepare a detailed report on the plan of action for the existing tickets for the next shift  engineer (Shift Handover Report), Following the various Escalation Matrix (Vendor , Internal and Customer defined), Ensure tickets are closed post user/customer communication, Maintains inventory of PC equipment with Asset Executive, Special focus on Power User calls, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process, Comply with defined processes and update tickets with SLA.

Documents to be Carried for Microland Jobs 2020 :

  • You should carry a copy of the Latest Resume.
  • Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

How To Apply For Microland Jobs 2020 : 

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

Note : Apply The Job Before Link Expires.

jobvision.in wishes you the best of luck. Keep following our Jobvision website know upcoming latest Government and Private Jobs, Exam Results, Admit Cards, Answer keys, Syllabus and many more updates instantly. Thank You

Online Apply Link :

Tags
Back to top button