Informatica Recruitment 2020 | Software Engineer | BE / B.Tech / MCA | Bangalore , Karnataka | Apply Online
Company Name: Informatica – Informatica is the only Enterprise Cloud Data Management leader that accelerates data-driven digital transformation. Informatica enables companies to unleash the power of data to become more agile, realize new growth opportunities, lead to new inventions resulting in intelligent market disruptions. With over 7,000 customers worldwide, Informatica is the trusted leader in Enterprise Cloud Data Management.
|Details Of Informatica Recruitment 2020|
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|Job Category||Private jobs|
|Job Role||Software Engineer - Mainframe|
|Qualification||BE / B.Tech / MCA||Total Vacancy||Various|
|Experience Needed||0 - 3 Years|
|Job Location||Bangalore , Karnataka|
|Salary||Best in Industry|
|Post released dete||Available Now|
Job Description for Informatica Jobs 2020 :
As an integral part of the Global Customer Support team, you will provide technical support for Informatica products. The Technical Support Engineer will be responsible for ensuring our customers’ success and satisfaction with our products and contributing to their long-term loyalty. You will work closely with the rest of the Informatica support team, QA, Engineering, Solutions Delivery, Sales, and Product Management to ensure that Informatica is delivering overall superior service and support to our customers.
- Manage customer support cases on a daily basis, including verifying cases, isolating and diagnosing the problem, and resolving the issue
- Troubleshoot areas of poor performance and identify effective solutions to resolve issues both in the immediate future and for the longer term.
- Analysis of exceptions and logs to isolate root cause and help in products usability and improve end-user experience
- Ensure that knowledge management and data capture processes are adhered to and encourage and help convert technical solutions are converted to Knowledge base articles
- Approaching complex technical issues with varying perceptions and making use of opportunities to create and implement productivity tools
- Ensure all issues are resolved or escalated to the proper resources to resolve in a timely fashion. Additionally, this individual will manage communications to customers at all levels to maintain positive relationships
- Understands impact of work on the feature/product/team
- Continuously enhancing knowledge through trainings and e-learning courses
- Helping customers succeed
- Coordinate with Quality Assurance and Engineering teams to provide assistance in identifying, reporting and resolving product defects.
Skills Required for Informatica Jobs 2020 :
- BE , BTech, MCA degree or equivalent technical experience.
- 1 – 3 year of experience in the software industry.
- Any experience on COBOL, JCL, DB2, VSAM or IMS with in-depth knowledge.
- Strong in fundamentals of Z/OS operating system
- UNIX shell Scripting or Windows Batch File Scripting would give you an edge over other candidates.
- Excellent analysis, debugging, problem-solving and troubleshooting skills.
Documents to be Carried for Informatica Jobs 2020 :
- You should carry a copy of the Latest Resume.
- Aadhar Card (original and photocopy) with three passport size photographs are must.
- You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
- Students should have all the essential educational certificates along with the xerox copies.
How To Apply for Informatica Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
Note : Apply The Job Before Link Expires