IBM off campus Recruitment 2020 | Technical Support Associate | BE / B.Tech | Bengaluru | Apply Online @ Official Website
About the Company :
At IBM, work is more than a job – it’s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you’ve never thought possible. To lead in this new era of technology and solve some of the world’s most challenging problems.
|Details Of Ibm careers 2020|
|Job Category||Private jobs|
|Job Role||Technical Support Associate|
|Qualification||BE / B.Tech||Total Vacancy||Various|
|Experience Needed||2 yrs exp|
|Job Location||, Bengaluru|
|Salary||Bast in Industry|
|Post released dete||Available Now|
What will you do..
- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
- Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
- Provide remote infrastructure support delivery and performing problem cause analysis
- Collaborate with fellow support colleagues and other internal organizations to provide superior customer service
- Act as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
- Anticipate customer needs and effectively addressing concerns related to their issue or resolution
- Provide direct technical assistance to customers via phone, email, and chat.
You will come with…
- The ability to effectively handle difficult customer interactions and challenging customer problems without the need for supervisory intervention; maintains poise and professionalism even with very difficult and demanding customer.
How we’ll help you grow :
- You’ll have access to all the technical and management training courses to grow your expertise.
- You’ll learn directly from expert developers in the field; our team leads love to mentor.
- You have the opportunity to work in many different areas to determine what really excites you.
Documents to be Carried for IBM Jobs 2020 :
- Students must carry one hard copy of marksheets, resume, 3-4 Passport size photographs (recent) and Photo ID Card(Driving License/ Passport/ Voter ID/ College ID).
- All the students should appear for interview in formal dress .
- All the students are required to carry their all qualification documents starting from 10th Class.
How To Apply for IBM Jobs 2020 :
Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.
[[ Register Here ]]
Note : Apply The Job Before Link Expires.