Freshworks Recruitment Drive 2024 for Customer Success Associate Role

Freshworks Recruitment Drive 2024 | Freshworks has recruit B.E, B.Tech, B.Sc candidates for Customer Success Associate | Apply Online @ official website | www.jobvision.in

Freshworks Recruitment Drive 2024 : Freshworks has to recruit candidates for Customer Success Associate position through off campus in Chennai Tamil Nadu . The candidates who are finished in B.E, B.Tech, B.Sc Eligible to apply for this position. Applications are invited from eligible applicants. Therefore, those who are eligible and interested should apply online. If you are really wish to make your career with Freshworks you can use this recruitment.

Notification for Freshworks Recruitment Drive 2024

Freshworks is recruiting B.E, B.Tech, B.Sc candidates for the role of Customer Success Associate. Here you will get the details for the post of Customer Success Associate includes educational qualification, job description, hiring process and skills required for this Freshworks Recruitment Drive 2024. Bookmark our "Today's Jobs" page to keep updated on the most recent jobs available in the public and private sectors.

Freshworks Recruitment Drive 2024 Overview

Organization Freshworks
Job Category Private jobs
Job Role Customer Success Associate
Qualification B.E, B.Tech, B.Sc
Total Vacancy Various
Experience 1 – 3 years
Job Location Chennai , Tamil Nadu
Salary As per norms
Apply Mode Online
Official Website https://www.freshworks.com/

Qualification details for Freshworks Recruitment Drive 2024

The Customer Success Associate will actively interact with clients to offer tactical and strategic advice aimed at optimizing the value that they derive from the Freshworks portfolio of products.

Job Description for Freshworks Recruitment Drive 2024

Use the established engagement approach (based on customer segment) to proactively connect with customers.

Gain a thorough grasp of use-cases and, for larger clients, comprehend and record the business flow of the customer

Be extremely knowledgeable about each and every product line. Ability to do a product demo and devise business use case solutions utilizing the greatest product-fit

Stakeholder mapping: aligning with important customer stakeholders to build a more robust CRM program

Assess how clients handle their investment in the Freshworks product suite and find process and tool efficiency and effectiveness advantages.

Raise awareness of the newest innovations that Freshworks is launching (i.e., upcoming products and features).

Assist internal cross-functional teams (sales, product, marketing, pre-sales, support, etc.) in addressing client concerns and finding solutions.

Collaborate with the Customer Success Program Manager to extract insights and information from data in order to manage targeted and outcome-driven customer engagement initiatives. Recognizing SaaS metrics and

Possess two important metrics (Raise Customer Retention & Product Adoption).

Use the Natero customer management tool (training will be offered to become comfortable with it).

Execute and facilitate adherence to Freshworks information security and compliance procedures.

1-3 years of relevant job experience in a customer-facing capacity, with the bulk of that time spent building a portfolio of customer success and retention

Demonstrated ability to position oneself as a strategic, reliable counsel to clients

Needs to be able to explain intricate client and vendor ideas to a range of audience members.

Excellent communication and presentation abilities, both written and spoken (ESSENTIAL)

Self-starter capable of overseeing the continuous success of both big

Freshworks Recruitment Drive 2024 Selection Process

The selection process for the Customer Success Associate post at Freshworks includes several stages, such as:

Aptitude Test Online: Candidates will have to take an online aptitude test to assess their ability in areas such as logical reasoning, quantitative aptitude, and verbal ability.

Group Discussion: Candidates who pass the aptitude test will be invited to participate in a group discussion, where they will be evaluated on their communication skills, leadership qualities, and problem-solving abilities.

Technical Interview: Candidates who pass the group discussion will then be interviewed by a panel of technical experts. This interview will focus on assessing the candidate's technical knowledge and skills related to the Mainframe Trainee role.

HR Interview: The final stage of the selection process is an interview with the HR team. This interview will focus on the candidate's attitude, motivation, and overall fit for the role and company.

It is also recommended that the candidates must read about how to prepare for a walk-in interview. interview questions and answers to make them well-prepared for the recruitment process.

How To Apply Freshworks Recruitment Drive 2024

  • Eligible candidates are advised to open online Apply Link (Link given below).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.

Freshworks Recruitment Drive 2024 Online Apply Link

Note : Apply Before the link Expires

Apply for Freshworks Recruitment Drive 2024 – Double Click to Open

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Freshworks Recruitment Drive 2024 FAQs

Q1. How to apply Freshworks Recruitment Drive 2024?

Ans. you can apply for this role through Online.

Q2. What is the Freshworks Recruitment Drive 2024 Selection Process?

Ans. Freshworks Selection is based on an online written test, a group discussion, a technical interview, and an HR interview.

Q3. What is the job location for Freshworks Recruitment Drive 2024?

Ans. The Job location for this post is Chennai , Tamil Nadu

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Hello! I'm Yasar, an editor at Jobvision.in, and I have a passion for creating web content. I provide you with the latest updates on job opportunities, admit cards, exam patterns, and much more!

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