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Engagedly Off Campus Drive 2020 | Customer Education Associate | Any Degree | Bangalore , Karnataka

Engagedly Off Campus Drive 2020 | Customer Education Associate | Any Degree | Bangalore , Karnataka | Apply Online

Engagedly Recruitment

Company Profile : Engagedly – Engagedly is a fast-growing HR Software as a Service company, growing 200% in 2018, that focuses on providing clients with the tools they need to successfully implement their performance management strategy. With clients in over 20 countries, Engagedly values a very collaborative and transparent work environment. With that growth, we have a need for a fearless, dynamic and growth mindset team player to drive our growth.

Details Of Engagedly Off Campus Drive 2020
Company Name Engagedly
Job CategoryPrivate jobs
Job RoleCustomer Education Associate
QualificationAny Degree
Total Vacancy Various
Experience Needed 2 - 4 Years
Job Location Bangalore , Karnataka
Salary Best in Industry
Post released dete Available Now
Apply ModeOnline

Job Description For Engagedly Jobs 2020 :

As a Customer Education Associate, you will be responsible for creating clear and concise guides to help our users get acquainted with Engagedly products.  You will create user assistance deliverables in close collaboration with the Product Design, Product Management and Customer Success teams that enable users to use, administer, and deploy Engagedly software. You will have to ensure that the guides are of high quality, adhere to Engagedly’s standards and guidelines, and are written in an appropriate style and tone for the product and target audience. You will have to drive the definition of terminology that is simple, consistent, and conforms to industry standards. You will have to regularly proofread and edit the content for usability, readability, and linguistic correctness. With new products and strategies being developed and launched regularly, the opportunities for imagination, innovative thinking, and content strategy are endless. 

Responsibilities

  • Create user-focused content that helps our users get on boarded onto the product while ensuring simplicity and consistency is maintained.
  • Empathize with our users to suggest, decide, and create the most appropriate methods for sharing contextual and non-contextual knowledge about the various features we provide.
  • Develop examples and tutorials that show how to use software features in the form of in-app user guides, short videos, etc.
  • Create simple video scripts and screencast videos that guide our users through complex tasks
  • Manage documentation projects and deliver effective user-focused documentation
  • Master the use of our internal documentation toolchain, including the publishing platform and issue tracking tools
  • Work with customers and customer-facing groups to identify use cases, workflows, user tasks, and information needs
  • Review the metrics of the product and guides to identify areas for better onboarding and guiding experiences
  • Identify missing topics and fill gaps in existing information
  • Participate in the software development process, review software requirements and functional designs to provide persona-based comments and suggestions

Skills Required For Engagedly Jobs 2020 :

  • Exceptional Writer:  You have done it all – business to business and consumer, and have a portfolio to prove it. Your sentences are squeaky clean, compelling, and conversational.
  • Top-notch Editor: You’re nitpicky about style rules, offended by typos and instantly know how to make a bad draft better 
  • Customer Empathy: Research and develop customer-focused content. You’re laser-focused on your audience and their needs and interests
  • Information Architect: Research, analyze and map user goals with the product capabilities to create, organize and present information
  • Creative: You can make even the most boring technical concepts compelling and understandable 
  • Visual Thinker: Pictorially present and explain complex and long technical content in simple, easily understandable methods by using schematics and block diagrams to animation and gifs as needed  (this is a big plus)

Documents to be Carried for Engagedly Jobs 2020 :

  • You should carry a copy of the Latest Resume.
  • Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

How To Apply For Engagedly Jobs 2020 : 

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

Note : Apply The Job Before Link Expires.

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